Shipping & Delivery
Surface Systems ships orders nationally across Australia from our facility in Penrith, NSW.
How Freight Works
Surface Systems uses a quote-based freight model — because freight costs for coatings, chemicals and equipment vary significantly depending on product type, quantity, and delivery location.
Here's how it works:
Browse the range
and add the products you need to your quote
Submit your quote request
include your delivery state and postcode
We'll respond with a detailed invoice
including itemised product pricing and freight to your door
Confirm invoice payment
and we’ll arrange dispatch
There are no hidden fees. What you see on the invoice is what you pay.
Delivery Timeframes
| Location | Estimated Timeframe |
|---|---|
| NSW, VIC, QLD, SA — Metro | 1–3 business days |
| NSW, VIC, QLD, SA — Regional | 2–4 business days |
| WA, TAS, NT | Allow an additional 2 business days |
Timeframes are indicative and subject to confirmation at time of quoting. Express freight options may be available on request — include a note in your quote.
Dangerous Goods
Some products in the Surface Systems range — including certain coatings, solvents and chemical additives — are classified as dangerous goods and must be shipped via road freight only. These products cannot be sent by air.
Where applicable, this will be noted on the individual product page and confirmed in your freight quote
Order Queries
For questions about an existing order or invoice, contact us directly: